Updated Salon Policy: A non-refundable deposit is required for all NEW Color, Brazilian, and Keratin appointments. The deposit is $100, it will hold your appointment time and go towards your service the day of. We require 48-hour notice for all cancellations. Appointments are considered open until you call the salon to book and submit the deposit. Appointments may be rescheduled ONCE before the deposit is lost
Before your appointment
Your stylist may reach out to you in advance of your appointment to touch base with more specific information relevant to you and your upcoming service.
All clients, employees, and stylists will be required to wear a mask while at the salon. Your stylist may also be wearing eye protection for further safety precautions.
Please arrive on-time for your appointment and allow an additional 5-10 minutes for check-in.
Please come to your appointment alone (no extra guests or children) for the time being.
Please print, read and sign the Precautionary Release Form and bring to your appointment.
when you arrive at the salon
Your stylist may ask you to contact him/her directly rather than approaching the reception staff at the front door of the salon.
You may be asked by a salon staff member or your stylist to have your temperature taken using a no-touch digital thermometer and you will also be asked to sign a liability waiver prior to your service. If you wish to read and print the waiver in advance, please download it here. The document will appear in a new window.
Upon arriving at the salon, we will check you in and ask that you wait in your car until your stylist is ready to see you.
Our reception area and beverage bar are currently closed to minimize traffic within the salon.
We will continue to practice social distancing of 6 feet in the salon (except between you and your stylist during your service).
during your appointment
All stylists, employees, and guests will be required to wear a mask while in the salon and to wash/sanitize hands before your appointment.
Stylists and employees are following strict sanitation and disinfecting procedures all day long. These procedures include but are not limited to frequent hand washing, disinfecting chairs, styling stations, and tools, disinfecting door handles and knobs, restrooms, and all high touch areas. Capes and smocks are one-time use only, per client.
Your stylist may ask you to keep your personal items to a minimum and may ask you to disinfect your phone (or any other items sitting out) with a wipe.
Hugging and handshaking and anything other than the required contact to provide your service should be avoided at this time.
If you have an underlying health condition, we ask that you wait at least 14 days to return to the salon. In addition, if you have been ill or around someone who has been ill, please wait 14 days to reschedule your appointment.
Thank you so very much for your kindness and support during this difficult time in history. We look forward to seeing you at J&F Gemelli soon!